Shipping Policy

Shipping Policy

Thank you for choosing Automaton. This Shipping Policy outlines our shipping practices and procedures to ensure a smooth and transparent experience for our customers. Please read this policy carefully and feel free to contact us at help@atmn.world if you have any questions or concerns.

1. Estimated Shipping Dates

1.1. Pre-Sale Items: For products available for pre-sale, we may provide estimated shipping dates. However, please note that these dates are approximate and subject to change due to manufacturing and production timelines. In the rare event of manufacturing issues or unforeseen delays, we will promptly notify buyers via email, providing detailed information and updated shipping estimates.

1.2. Regular Items: Items without an estimated shipping date will typically be shipped within 2-3 business days after the purchase date.

2. Shipping Methods

2.1. Domestic Shipping: We currently offer shipping within United States. We use reliable and trusted shipping carriers to ensure your orders are delivered safely and efficiently.

2.2. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

3. Shipping Fees

3.1. Shipping Costs: Shipping fees vary based on the shipping destination, weight of the items, and the shipping method selected during checkout.

3.2. Free Shipping: Occasionally, we may offer free shipping promotions for specific orders or within certain regions. Please refer to our website for any ongoing free shipping offers.

4. International Shipping

4.1. International Orders: At this time, we do not offer international shipping. We only ship to addresses within United States.

5. Shipping Address

5.1. Accurate Address: Please ensure that you provide an accurate and complete shipping address during checkout. We cannot be held responsible for delays or delivery issues caused by incorrect address information.

6. Missing or Lost Packages

6.1. Lost Packages: If you suspect your package is lost or missing, please contact us at help@atmn.world. We will collaborate with the shipping carrier to address the issue and assist in locating your package.

7. Contact Us

7.1. Questions or Concerns: If you have any inquiries about our Shipping Policy, estimated shipping dates, order status, or any related matters, please reach out to us at help@atmn.world. We are dedicated to providing excellent customer support.

Please note that this Shipping Policy may be updated periodically to reflect changes in our processes or shipping methods. The "Last Updated" date at the beginning of this page indicates the most recent revisions. Thank you for your support of Automaton.